{//% unless portal.user.is_agent %}
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Flysmart+
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Internal - Flysmart+
Using this Portal
Navigating and searching NAVBLUE support portal
Introduction to NAVBLUE support portal
How to Search Within NAVBLUE Support Portals
Dedicated portals for different products
Raising Tickets
Raising a Support Ticket
Ticket Criticality
Ticket Types
Filling in the Description Box
Checking Ticket Status
Searching For a Specific Ticket by Ticket Number
CC'ing People on a Ticket
Closing and rating a Ticket
Service Availability
Root Cause Analysis (RCA) Process
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Internal - Flysmart+
Internal Support Operation Procedures for agents
